Search
- What is a batch inquiry?
- What is a unique number? to learn how to view a report using a unique number
- What does "Add By File" mean?
- How do I find the best result possible?
- What is a multiple match?
- How do I choose to view a report from a multiple match result?
- How do I determine which multiple match record most likely applies to my inquiry?
- How do I enter a unique number?
- How much does a multiple match result cost?
- What is the average time to receive results
- What is a batch inquiry?
- What is a unique number?
- What does "Add By File" mean?
- How do I find the best result possible?
- What is a multiple match?
- How do I choose to view a report from a multiple match result??
- How do I determine which multiple match record most likely applies to my inquiry?
- How do I enter a unique number?
- How much does a multiple match result cost?
- What is the average time to receive results
What is a batch inquiry?
Rather than entering each name individually, customers will have the option of creating a batch file. A batch file is a text document comprised of multiple names which can be uploaded to the website and checked in bulk.
Please click here (opens in a new tab) to review the accepted Batch file formats.
What is a unique number?
A unique number is assigned if, during a batch inquiry, a request has resulted in multiple match (one or more names matching the requested profile)
What does "Add By File" mean?
The customer can submit a file of name requests using either TXT or CSV file formats (opens in a new tab)
How do I find the best result possible?
The search on the Internet-based system is based on exact match of the search parameters entered. Name and date of birth are required parameters. Providing the social security number parameter is not required but may result in a better matching accuracy if social security number is on file with CBI. Check all name, date of birth, and social security possibilities. If you are unsure of the spelling or which name(s) to use for a particular person, try all possibilities. Examples:
- Submit a request for both a married and maiden name
- Submit a request for all combinations of a hyphenated name. ex: Romero-Garcia, Garcia-Romero, Garciaromero, Romerogarcia, Garcia, Romero
- Submit a request for a person's "given name" as well as any nicknames associated with a "given name". ex: Matthew (Matt), Steven (Steve or Stevie))(Stephen), Allen (Al) (Allan), Annette (Ann or Annie)
What is a multiple match?
A multiple match is when a search results in more than one possibility. The Search Results Page displays the possible matches to the search criteria that you have entered. If more than one record matched the search criteria, you will be presented with a choice of candidates that matched. The criminal record for one selected candidate is included in the $6.00 search fee. Should you elect to receive records on more than one candidate, you will be charged an additional $6.00 for each candidate you select. When you get to the Selection Criteria page, you may select the record(s) you would like to receive by clicking in the box next to the subject. Only subjects that are selected with a check mark will be displayed once you click the Display History button.
How do I choose to view a report from a multiple match result?
If you are conducting an individual check, the results for the multiple matches will be displayed on the screen with the option to select which report(s) you would like to view by checking the corresponding report's checkbox. After you view your reports, there is an option to view another multiple match report.
If you are conducting a batch check, your resulting report file will contain the list of possible multiple matches with corresponding unique numbers. To learn more about viewing a report by using a unique number,
Click here to learn how to view a report using a unique number
How do I determine which multiple match record most likely applies to my inquiry?
Review the possible hits individually, by evaluating all of the demographic information that is available. You should begin by looking at the complete name, date of birth, SSN and any other identifiers that may be present, such as alias name, additional dates of birth, height, weight, eye, and hair.
How do I enter a unique number?
After a unique number has been assigned, go to the "individual inquiry" page. Along the bottom of the page will be a button to "Enter A Unique Number". Click on this button, then enter the assigned unique number in the designated field, then press "Submit".
How much does a multiple match result cost?
The criminal record for one selected candidate is included in the $ search fee. Should you elect to receive records on more than one candidate, you will be charged an additional $ for each candidate you select. When you get to the Selection Criteria page, you may select the record(s) you would like to receive by clicking in the box next to the subject. Only subjects that are selected with a check mark will be displayed once you click the Display History button.
What is the average time to receive results
Individually checked names will result in instant results. Batch inquiry return time will depend on the size of the batch file. Larger files (100+ names) are expected to be completed in approximately 15 minutes.